Shipping & Returns

Last updated: September 10, 2026

For help with a Max Flow Slim order, contact support@nutracenter.com or use Digistore24 order support. Include your order number and the email address used for the purchase so support can identify the order.

Shipping charges and destinations

Check the available delivery destination, shipping charge, and total shown for your selected package before submitting payment. The current six-bottle Max Flow Slim offer advertises free US shipping. Other quantities and optional products may have different shipping charges or eligibility. Do not assume that one package’s shipping offer applies to another.

If checkout does not accept your destination, contact support before ordering. For questions about territories, military addresses, PO boxes, or international delivery, request confirmation for your specific address.

Processing, dispatch, and delivery

Order processing and carrier transit are separate stages. Use the shipping information supplied for your order, and contact support if you need a delivery estimate or tracking assistance. Carrier delays, address issues, and other delivery problems should be reported with your order number.

If an order cannot be shipped within the promised period, the applicable delay-notice, cancellation, and refund requirements still apply. A delivery problem does not by itself remove your consumer rights. General US guidance is available from the Federal Trade Commission.

Address changes and cancellations

Contact support as soon as you notice an incorrect address or want to request cancellation. Changes may not be possible once dispatch is underway. Support can identify the order’s current status and available options; this does not limit statutory cancellation rights.

The advertised 60-day money-back guarantee

The current Max Flow Slim offer advertises a 60-day money-back guarantee. To request assistance under that guarantee, contact support promptly within the advertised period and provide your order details. Keep a copy of your request.

Refer to the offer you accepted and your order confirmation for purchase-specific conditions. Ask support to clarify the guarantee’s start date, any return requirement, treatment of opened or empty bottles, return postage, and which charges are refundable. This page does not introduce additional fees, shorten an advertised guarantee, or add an unopened-bottle restriction.

Optional upsells are separate products or offers. Include the names of all products concerned when requesting a refund so their applicable terms can be checked.

How to start a return or refund request

  1. Locate your order confirmation and order number.
  2. Email support@nutracenter.com, or use the support instructions in your Digistore24 confirmation or Digistore24 order support.
  3. Describe what you need: a refund, return instructions, a delivery investigation, or help with an incorrect or damaged product.
  4. Before mailing anything, obtain the correct return destination and instructions. A business or marketing address is not necessarily a returns warehouse.
  5. If a return is required, keep proof of posting and any tracking details.

Do not include full payment-card details in a support message. Support can confirm the status and applicable processing arrangements for your refund; your bank or payment provider may take additional time to display a processed credit.

Missing, damaged, or incorrect items

Contact support with the order number and a description of the problem. Photos of the packaging and item can help explain damage or an incorrect shipment. Keep the packaging while the issue is being investigated and ask support for the appropriate next step.

These instructions do not reduce the guarantee presented at purchase or any rights available under applicable consumer law.